Money Back Guarantee
Our 30 day money back guarantee applies to orders placed online or over the phone. For orders placed in store please refer to the sales order paperwork or contact the store for details of their terms and conditions.
If you’re not 100% satisfied with your online purchase then you can return it to us within 30 days for your money back. We ask that items are returned in their original packaging and in the condition you received them.
How do I return an item?
If you wish to return an item to us under the 30 day money back guarantee then please email firstname.lastname@example.org with the details of your order and the items you wish to return. We also offer a collection service which must be made from the delivery address detailed on your original order.
For full details please read the “cancellation and returns” section of our terms and conditions.